EICR failures: what to do when your electrical report comes back unsatisfactory

Every privately rented property in England must have a valid Electrical Installation Condition Report (EICR) carried out every five years by a qualified electrician. If the report comes back as unsatisfactory, you must act quickly.

Understanding the codes

An EICR uses classification codes to describe issues found. C1 means danger is present and immediate action is required. C2 means a potentially dangerous condition exists and urgent remedial action is needed. C3 means improvement is recommended but not required.

An EICR is classed as unsatisfactory if any C1 or C2 issues are identified. C3 observations alone do not make the report unsatisfactory.

What you must do

If the EICR is unsatisfactory, you must carry out the required C1 and C2 remedial works within 28 days (or sooner if the report specifies). After the works are completed, you must obtain written confirmation from the electrician that the remedial works have been carried out satisfactorily.

You must then provide a copy of the completed report to the local authority within 28 days and to your tenants within 28 days.

The penalties

Failure to have a valid EICR or to carry out required remedial works can result in civil penalties of up to £30,000 per property. The local authority can also arrange for the works to be carried out and recover the costs from you.

Practical advice

Do not wait until your current EICR is about to expire. Book the inspection early so that if remedial works are needed, you have time to complete them without rushing. Keep copies of every EICR and remedial work confirmation for at least five years.